The client's first step is to call us to schedule a first appointment. The client will be asked to provide some initial information over the telephone to help us evaluate if Stanhope is your best treatment option. Then the client may be scheduled for an initial half an hour initial assessment which provides an opportunity to tell us your expectations and the reason why you are seeking help from us. We will answer questions and provide you with information about the service, fees, confidentiality. Based upon the outcome of the initial assessment, appropriate services will be offered to the client. Often it is recommended to the client to attend the Information Group to give them an opportunity to settle and think about their situation. Treatment options following the Information Group are discussed on a case-by-case basis.

Individual counselling is a process through which clients work one-on-one with a trained counsellor/therapist. This happens in a safe, caring and confidential environment. In one-on-one session, clients have the opportunity to explore their feelings, beliefs, behaviors, work through challenging or influential memories, identify aspects of their lives that they would like to change, better understand themselves and others, set personal goals, and work toward desired change.

In Stanhope, most clients start their Individual Counselling sessions after having completed the 4 week Information Programme. By that time, clients will have aquired knowledge about alcohol abuse and addiction. They will be able to interpret their own situation better and might feel the need for Counselling sessions. If they so wish, they will be assigned a Counsellor whom they will meet with for a number of sessions.

Family Therapy helps people in close relationship help each other. It enables family members, couples and others who care about each other to express and explore thoughts and emotions safely, to understand each other’s experiences and views, appreciate each other’s needs, build on strengths and make useful changes in their relationships and their lives. Individuals also can find Family Therapy helpful, as an opportunity to reflect and strengthen important relationships.

Family Therapy is available for small families, big families, couples but also individuals, should they wish to explore and discuss their family dynamics in relation to alcohol in more detail. If you are interested, please discuss the option with your counsellor. Family Therapy will be carried out by a qualified Family- and Couples Therapist.

Couples therapy is a form of counselling used to treat relationship distress for both individuals and couples. The purpose of couples therapy is to restore a better level of functioning in couples who experience relationship distress. Alcohol problems can add to that stress and exaggerate pre-existing issues like poor communication skills, incompatibility etc.

Couples Therapy is available should a couple wish to explore and discuss their relationship dynamics in relation to alcohol in more detail. If you are interested, please discuss the option with your counsellor. Couples sessions will be carried out by a qualified Family- and Couples Therapist.